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    Fulldome Pro常见问题解答

    常见问题解答

    基本问题

    什么是球幕？
    互动世界（Fulldome.pro）的360度球幕影院是一个影像展示与观看的新形式，是一个将个人体验式的360度沉浸式VR设备升级到分享式，集体沉浸式体验的设备。
    什么是360全景剧院？
    互动世界（Fulldome.pro）是全球唯一的，集球幕影片制作，球幕技术，球幕工程搭建，以及球幕视觉利用的生产集成商。是全球领先的球幕生产商，我们始终保持球幕技术的革新及发展，并且不断生产高质量球幕影片和内容。互动世界（Fulldome.pro）研发制作出了首款球幕游戏，此游戏由iPad控制360度游戏内容，结合沉浸式的天文模拟互动球幕画面。互动世界（Fulldome.pro）生产的球幕外罩采用全自动真空负压抽气系统的专利技术。公司在全球都设有办公地点，所以我们的技术人员能够给予全球球幕项目的安装及技术支持。我们还有一支艺术团队，源源不断的制作出高质量的球幕影片，所有的球幕影片通过带有安全保护钥匙的系统，配合最尖端的球幕技术系统分销给各个客户。在过去5年中，我们已经在全球范围内安装了上百个令客户满意的球幕项目。
    如何使用球幕？
    在一个球幕里面，上百人的观众可以一起享受360度的电影，可以一起穿越时空旅行，一起享受一个难忘的party，在沉浸式的展览中探索，举行一个特别的峰会，一次创新的团队会议，或者观看一场沉浸式的体育赛事，还有更多的球幕打开方式。球幕是使用尖端科技的一个交互式多媒体平台，服务于娱乐，教育，休闲，游戏及商业推广等各个领域。
    为什么要使用互动世界（Fulldome.pro）球幕投影系统?
    所有的球幕投影系统都只需要连接一台主机。系统不但非常稳定，还节省了空间，并易于维修保养。互动世界（Fulldome.pro）不但可以整体安装搭建从内到外的整体球幕影院工程，还可以帮助现有的球幕影院和天文馆升级球幕投影系统。

    DOMES

    你们球幕是便携式的吗？
    是的，我们有很大一部分360度球幕影片是专门为短期安装和使用设计而成的。我们设计的系统极其耐用，连接稳定，可承担高负荷，并且一键即可安装。无需螺栓或螺丝，省去了您因为丢失小配角而造成的麻烦。另外，我们完成所有5步骤的融合（几何、混和、亮度、伽马和黑色）都一键在15分钟内全自动完成，之后整个穹顶表面就是一整块无与伦比的高清画面。当投影画面被破坏之后，也只需一键轻松重新融合。
    互动世界（Fulldome.pro）承接固定球幕项目吗？
    是的，我们承接整体固定球幕项目，以及老式球幕的改造升级项目。你可以点击www.fulldome.pro/cases 查看我们承建过的固定球幕项目。其中，您可以看到诸如马来西亚Langkawi天文馆，斯洛文尼亚的卢布尔雅那天文馆，与泰国的国家天文研究所等项目的介绍。
    便携式球幕可以改建成固定式球幕吗？
    可以。大多数的便携式球幕都可以改造成固定球幕。但是需要满足对场地等条件的要求。如果您的球幕搭建在室外，那么考虑的天气原因，就需要搭建一个保护外罩，另外还可能考虑改造的地方有，改变座位，改名地面温度控制，改变桁架等。
    一个球幕能容纳多少人？站席和坐席各是多少？
    这里需要考虑很多因素。球幕有很多不同尺寸的选择，需要考虑每个球幕需要坐席还是站席，如果是坐席要安装哪种座位而决定的。球幕直径最小可做1.5米，最大35米或者更大。最小1.5米直径的球幕是一个360度的私人球幕影院，可容纳4人。大尺寸的球幕用作聚会和活动，甚至可容纳1000名观众。
    一个球幕每小时的接待量是多少？
    球幕每小时接待量由球幕的尺寸和播放影片的时长决定，例如，常用的360度球幕影片时长是5-10分钟，一部天文馆或360球幕影院的影片时长是20-25分钟。互动世界（Fulldome.pro）的球幕专员将根据您的场地和播放影片需要制定出一份最大接待量的方案。
    球幕一旦安装，容量可以调整吗？
    可以。这取决于球幕的用途与观众的类型。比如，一个8米的球幕中可以安装35个影院座椅，也可以放置懒人沙发，这个改变可以扩展接待量。如果您接待的观众是小学生，那么接待量就更大了。
    你们可以搭建的最大尺寸的球幕是多少？
    我们最大可以搭建直径90米的球幕，可容纳大约5000名观众。
    球幕可以搭建到室外吗？不同的天气会影响球幕使用吗？
    室外球幕，我们会使用PVC防水材料的外罩，这种材料的外罩适合在不同的气候条件下使用，配合不同的天气，在风雪或高温等不同天气中，球幕内可以安装暖气或制冷系统来保持恒温，这样，不论是撒哈拉还是西伯利亚的室外都可以搭建球幕了。

    ELECTRICITY REQUIREMENTS

    What are electricity requirements for Fulldome.pro projection system?

    Power consumption of the projection system depends on the number of projectors, type of server as well as a sound system.
    For example in Fulldome.pro standard DX4 3K system (for domes up to 10 m in diameter) used with 4 standard DLP projectors, 3000 ANSI lumens each, and 5.1 sound system power consumption is 2.8 kW where the server is just 180 watt. For more advanced LDX8 4K system (for domes up to 16 m in diameter) used with 8 laser projectors, 5000 ANSI lumens each and 5.1 sound system power requirements is up to 5 kW. Power consumption for Fulldome.pro LDX12PRO 5K system ( for domes up to 20 m in diameter) used with 12 professional laser projectors 6000 ANSI lumens each, 7.2.4 sound system, and dynamic cover lighting is up to 8 kW.

    WEATHER

    球幕安全吗？
    我们球幕中使用的所有材料都是符合国际防火准则的。互动世界（Fulldome.pro）获得了欧盟防火证书，适合安装在所有公共及私人场地。如果您的球幕要搭建在室外，按照需求我们还可以提供锚固或镇流器等配件。
    你们获得了相关证书吗？
    是的。我们使用欧洲领先供应商制造的防火和防水纤维材料，有安全证书保证，可以在全球范围内安全搭建。同时我们所使用材料都具有相应的质检证书。另外，互动世界（Fulldome.pro）拥有欧盟建筑局颁发的证书。所有的证书和防火测试材料都可以提供给客户。
    质保条款是什么？
    我们为所有互动世界（Fulldome.pro）球幕软件及投影系统提供1年的质保服务。但我们也有额外的3年设备服务和损坏零件置换条款供您选择。通常，投影仪，音响系统和UPS是在项目所在国家的当地购买的，所以这些设备的质保由相应厂商提供。
    What about high winds?
    Regulations regarding temporary structures and how they should be secured vary from place to place. They may be set at a state/provincial level or even at a local level. Our domes are manufactured to withstand high winds, but event organizers must seek approvals from the relevant authorities for how the dome should be secured (e.g., length and a number of augers, total weight of ballast).
    Are there other weather factors to consider?
    Our portable domes are not rated for snow loads. If used in snowy conditions snow should not be allowed to build up on the top or against the sides of the dome.
    Can water get under the perimeter of the dome?
    The perimeter of the dome has a skirt designed primarily to stop light leaking under the base ring of the dome. This skirt also keeps water running off the dome from passing directly under the perimeter. However, if there are heavy rain and water pooling on the ground some water may pass under the perimeter and into the dome. If rain is expected sandbags can be placed on the skirt to reduce the likelihood of water passing into the dome.

    SAFETY & CERTIFICATIONS

    球幕怎样带来利润？
    360球幕影院区别于传统媒体，用全沉浸式的新技术来夺人眼球。一个360度球幕影院非常吸引新老观众的注意。在您原有的项目上加上球幕影院可以很大程度上增加人流量。当然，仅用360球幕影院同样可以做一个非常棒的项目，只有想不到没有做不到。
    一个球幕多久可以回本？
    通常情况下，7-10个月全天候的运营后可以回本。投资回报率取决于当地市场情况。使用用以下公式您可以进行一个投资回报的测算。用座椅数量，综合每张门票的价格，考虑平均上座率，每天放映的场次数这些因素得到的收入，再减去每天员工成本，场租，电费，及球幕的成本就是每天产生的利润。通常一个8米-10的球幕每天的利润是300-750美元。如果每周全日营业6天的话，购买球幕后的前十个月内就可以回本了。
    What are warranty?
    You are provided with 1 year warranty for all Fulldome.pro servers and projection domes. Optionally you can get additional agreement for equipment service and broken parts replacement for 3 years. Usually projectors, sound system and UPS are bought locally, in the country of installation, so the client should be covered with a warranty from the seller.

    RETURN ON INVESTMENT

    表面融合和投影系统是怎样的？
    我们向您介绍全自动快速融合系统，不但全自动，同时也非常精确。仅需15分钟就可以完成所有5个步骤（几何、混和、亮度、伽马和黑色）的融合，然后整个球幕表面就形成一个无以伦比的完整画面，在更换或调整单个或几个投影仪之后，也仅需一键就可以快速完成融合。
    How long does it take for a dome to pay itself?
    It usually takes from 7 to 10 months for a fully operating dome to pay for itself. How it works: The variables used to calculate ROI vary according to local markets. By using the following equation you can calculate average profits for your market . Take the purchase price of the dome, subtract your chosen number of seats, price per ticket, average load (attendance), number of shows per day, staff expenses, real estate rental and electricity and you will arrive at your daily profit. The average daily profit for 8m to 10m domes have ranged from $300 to $750 per day. Based on a six day operating schedule our 8 and 10 meter domes have been fully paid for within the first ten months of operation.

    PROJECTION SYSTEM

    负压真空穹顶的工作原理是什么？
    我们负压真空穹顶包含3层：一层是铝管框架，一层内屏及一层外屏。连接一个不间断的抽气机将内屏和外屏间的空气抽走。这样就形成了一个真空负压环境的穹顶形状的屏幕。特种高性能织物密度很高，所以创造出一个绝佳的投影屏幕。我们使用特有的缝纫技术将不同区块拼接在一起，成品在投影时完全看不到拼接的痕迹。同时不间断的自动抽气机持续抽气时，内屏幕就会完美贴合球幕框架持续保持穹顶形状，关掉抽风机就时，整个穹顶还是由铝架支撑保持穹顶的基本形状。
    抽风机会产生噪音吗？
    不会，抽风机自带的风扇工作时是静音的。我们特别选择了欧洲的一款降噪产品，它还有一个特点紧凑小巧，能节省空间。
    球幕框架的技术规范是什么？
    球幕的框架是由航空级的铝管制成，它非常强劲，抗压，但却只有钢3/1的重量。我们的连接系统非常稳固并且耐用，安装也很快捷，安装每个连接点时，只要听到喀哒一声就代表着已经很牢固的连接在一起了。我们球幕构架的特点是稳固耐用但安装简便。
    球幕的外罩是由什么材料制成的？
    室内用球幕的外罩是由工业涤纶织物制成的，室外用球幕我们还会增加一层PVC防水的防护套。球幕外罩的纤维材料完全不透光，适用于营造数字投影环境。内外两层都使用高质量的阻燃材料制成。
    How does the Fulldome.pro projection system work?
    The projection system consists of projection modules, placed around the perimeter of the dome, coupled with a Fulldome.pro Media Server. To provide the best image quality on the complete dome screen, the number of digital projectors may vary from 4 to 12, depending on the dome size. The system is also flexible and scalable from 2 to 64 projectors. The projection system can be equipped with a wide range of digital projectors having different resolutions, brightness and contrast. A configuration can be specified according to need and budget. The projectors are mounted on a circular rig made of CNC machined anodized aluminum. We use fast clamps for installation, which safely lock the projectors in fixed positions. All cables are routed neatly along the truss.
    为什么选择铝材料来做搭建球幕的框架？
    因为使用航空级铝管材料搭建球幕框架，与钢一样坚固但却只有它的1/3重量。
    What is the difference between Fulldome.pro basic projection system and pro?
    The main difference is the projectors’ length of illumination life. 2,000 to 5,000 hours for our Basic projection system 20,000 hours for our Pro.
    Can Fulldome.pro install a projection system in an existing dome?
    Yes. If you already have a dome, but desire a higher resolution/quality image, but don’t want to spend a fortune on it, you can bring new life to your dome with Fulldome.pro. The following cases are some examples of Fulldome.pro installing projection systems in existing domes: China Science and Technology Museum in Beijing (which has one of the largest domes in the world) Fiske Planetarium in Boulder Colorado Shanghai Children's Museum Kiev Planetarium ATMASFERA 360 To learn more about these cases as well as other innovative applications please go to https://fulldome.pro/category/showcases/
    Why should I use an iPad to manage the dome?
    An iPad allows the presenter to be anywhere inside the dome while simultaneously interacting with the audience and maintaining control of the entire system.

    DOMES SCREEN & STRUCTURE

    你们为什么有4种类型的主机服务器？
    我们研发的革新性图像处理引擎实现了一台主机连接64台投影仪，并且呈现8K画质！主机的选择有：纳米机-可连接16台全高清投影仪，清晰度最高可达4K.，不支持球幕实时播放功能；迷你机-可连接16台全高清投影仪，清晰度最高可达4K，支持球幕实时播放功能。标准机-可连接64台全高清投影仪，最高可达8K清晰度，支持球幕实时播放功能；专业机-可连接64台全高清投影仪，最高可达8K清晰度，支持球幕实时播放功能，配套主机架。
    Does the vacuum system (air blower) make a lot of noise?
    No. The fan used for our patented negative-pressure vacuum system is virtually silent. Our European made fan has the best power to noise ratio available. It is also very compact and thus saves space.
    What are technical specifications of the dome structure?
    The dome’s frame is made of aircraft aluminium tubing, which is as strong as steel and 3 times lighter. Our fast and easy connector system is rock solid and durable, fastening together with one simple click. Our dome structure can withstand enormous loads and is easy to assemble.
    What materials is the screen cover composed of?
    For indoor installations the external cover is manufactured from industrial polyester fabric and for outdoor installations we add an additional layer which is made out of water proof PVC material. The screen is made out of special light blackout fabric suitable for digital projection. Both internal and external covers are made only from fire retardant materials of the highest quality.
    Do you make the screen tilted?
    Yes, we make the screen tilted.
    Why do you use aluminum for the dome structure?
    The dome’s frame is made of aircraft aluminium tubing, which is as strong as steel and 3 times lighter.

    CUSTOMIZED COVER

    音响系统的选择有哪些？
    任何影院的音响系统都是至关重要的，在球幕影院中更显重要。对于球幕影院的选择从5.1数字立体环绕系统到10.1数字立体环绕系统都有，我们为客户定制360度的沉浸式数字声音系统。

    DOMES SERVER & SOFTWARE

    搭建一个球幕需要多久？
    通常项目实施工期是60-90天。但是，如果您项目工期很紧张的话，我们会配合赶工，这会产生额外的费用。
    What is Fulldome Live?
    This is Fulldome.pro video capturing technology which makes it possible to preview fulldome content without slicing, encoding or rendering. This allows you to stream up to 4k resolution in real-time, directly from your production computer.

    EXTRA DOMES EQUIPMENT (SEATS, AC, DECORATION, ETC)

    球幕安装规范是什么？
    当您购买或租用360球幕影院时，我们都将免费为您安装，但是客户需要支付由此产生的设备运输，技术人员住宿及交通费用。安装人员数量由球幕的大小决定。
    Can I customize the outer cover of the dome?
    Logos and branding can be applied to the external cover of the dome. We can also make a fully decorated cover with the employment of full color printing. We can also animate your company logo in fulldome format which can be played before and after each show. Sure, we can. From a giant dinosaur to a massive pineapple – a third decorative layer of any shape and any color is available on demand. Just as with our internal and external covers, our decorative covers are made only from fire retardant materials of the highest quality.
    What are seating options?
    Cinema seats: We can furnish the dome with cinema style seating to offer greater comfort during longer shows. A slight recline provides optimum visibility by bringing more of the dome into the audience’s field of view. The padded armrests include cup holders to reduce spillage and mess. Motion effect seats: to really move the audience, motion effect chairs tilt, roll, pitch, vibrate and even tickle, sometimes in combination; turning a show into a ride. The chairs are comfortable and include a safety belt. For added realism, effects including wind, smoke, bubbles and water spray can be added. Bean bags: affordable, lightweight and amazingly comfortable bean bags can create relaxed atmosphere. Bean bags are ideal for dome festivals, dome parties and 360 dome cinema.
    What are door options?
    Curtains made of blackout fabric Door with lock.
    What about thermal and sound insulation?
    Our team can install thermal insulation as well as climate control, flooring and a special doorway, to keep the warmth in and the cold out. Learn how we did this for the Ljubljana Planetarium to complete a sub-freezing challenge.
    Can you make external projection on the dome?
    Yes. We can make external projection on the dome. Learn how we did it for the Lab at Panorama NYC, in summer 2016.
    Do you install AC/ heating system in a dome?
    Yes. Air conditioning/heating system are available according to your preferences for additional cost. You can also opt to install your own AC/Heating system.

    DELIVERY

    付款条款是什么？
    一般情况下，预定球幕时需要支付50%的定金，设备运输时需要支付另外的40%，然后，在所有设备安装交付后支付10%的尾款。根据您的需要，我们可以针对每一个项目商量制定相应的付款条款。

    DOMES INSTALLATION

    我可以租用一个球幕吗？
    可以，租用球幕时，我们会为您的主机上免费安装上一个20部沉浸式影片包，一个备用主机，免费搭建球幕和安装设备。租金按照球幕大小，投影系统结构，租期的不同而不同。租期超过15天时，购买就更划算。
    球幕的租金是多少？
    租金由球幕的尺寸和投影系统的结构而定。请上我们官网了解各个球幕的技术参数，这样您就清楚自己的项目需要选择何种球幕了，然后我们可以给出相应的预估租金。
    一个球幕我可以租用多久？
    多久都可以。但是如果超过15天，那直接购买会更划算。
    Does Fulldome.peo provide a training to install a dome?
    Yes, we do.
    Is Fulldome.pro able to install floor, ventilation and cooling or heating system?
    Yes, we can do you.

    PAYMENT

    What are the payment terms for rental and purchase contracts?

    Standard payment terms for rental:
    75% - upon contract execution
    25% - within 7 calendar days before installation

    Standard payment terms for purchase:
    50% - upon contract execution
    40% - upon shipment and before installation
    10% - within 3 business days after installation
    What about financing services?
    For planetariums, science centers, and educational institutions we offer special leasing terms. Purchase the 360 planetarium dome set with a 50% down payment and choose a flexible, 0% interest payment schedule for the balance.
    What payment methods do you accept?
    Bank transfer and PayPal

    BUY OR RENT

    Can I rent a dome?
    Yes, you can. When you rent a 360 dome theater, along with it you’ll receive a package of free content - 20 immersive shows - uploaded to your server, a backup server, free installation and alignment of equipment. The cost of rent depends on the size, configuration of projection system and length of rental period. For the period longer than 15 days it’s more cost-effective to purchase equipment instead of rental.
    How much does it cost to rent?
    The cost of the rent depends on the size of the dome and a configuration of projection system and may considerably change according to these values. Please, check the tech specs for different domes on our website and give us an idea which size is suitable for your project, so we can provide you with a cost estimate.
    How long can I rent a dome?
    As long as you want. For the period longer than 15 days it’s more cost-effective to purchase equipment instead of rental.

    CONTENT

    How can I buy new Fulldome.pro content?
    By connection with our content-manager
    What types of content do you offer?
    Different types of show: visual shows, rides, astronomy, etc. See more on the page: shows
    Do you offer free content?
    Yes. With the buying our server you've got the free starter packege with almost 50 shows.
    Can I play my own content in the dome? Are the content specs?
    Yes, however Fulldome projection requires files in special format. To be displayed in the dome the content should be provided in the dome master file format and be suitable for fisheye projection. Content resolution should also be suitable for the projection system used.
    Is it possible to pay only for content that I use?
    Of course, yes.
    Can you convert my flat videos? How much will it cost?
    Most flat videos can be converted into fulldome format. The cost depends on complexity, duration and special requirements of the video. The price starts from $10,000 per minute.

    FREE STARTER PACK

    What content is included in the free started pack?
    There 46 free shows in Starter Pack. See all of them here: https://fulldome.pro/category/content/.
    How long does the started pack is free?
    Different shows have different free period of usagage. From 20 free shows to 5 years licence.

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