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    Fulldome Pro常见问题解答

    常见问题解答

    基本问题

    什么是球幕？
    互动世界（Fulldome.pro）的360度球幕影院是一个影像展示与观看的新形式，是一个将个人体验式的360度沉浸式VR设备升级到分享式，集体沉浸式体验的设备。
    什么是360全景剧院？
    互动世界（Fulldome.pro）是全球唯一的，集球幕影片制作，球幕技术，球幕工程搭建，以及球幕视觉利用的生产集成商。是全球领先的球幕生产商，我们始终保持球幕技术的革新及发展，并且不断生产高质量球幕影片和内容。互动世界（Fulldome.pro）研发制作出了首款球幕游戏，此游戏由iPad控制360度游戏内容，结合沉浸式的天文模拟互动球幕画面。互动世界（Fulldome.pro）生产的球幕外罩采用全自动真空负压抽气系统的专利技术。公司在全球都设有办公地点，所以我们的技术人员能够给予全球球幕项目的安装及技术支持。我们还有一支艺术团队，源源不断的制作出高质量的球幕影片，所有的球幕影片通过带有安全保护钥匙的系统，配合最尖端的球幕技术系统分销给各个客户。在过去5年中，我们已经在全球范围内安装了上百个令客户满意的球幕项目。
    如何使用球幕？
    在一个球幕里面，上百人的观众可以一起享受360度的电影，可以一起穿越时空旅行，一起享受一个难忘的party，在沉浸式的展览中探索，举行一个特别的峰会，一次创新的团队会议，或者观看一场沉浸式的体育赛事，还有更多的球幕打开方式。球幕是使用尖端科技的一个交互式多媒体平台，服务于娱乐，教育，休闲，游戏及商业推广等各个领域。
    为什么要使用互动世界（Fulldome.pro）球幕投影系统?
    所有的球幕投影系统都只需要连接一台主机。系统不但非常稳定，还节省了空间，并易于维修保养。互动世界（Fulldome.pro）不但可以整体安装搭建从内到外的整体球幕影院工程，还可以帮助现有的球幕影院和天文馆升级球幕投影系统。
    Do you work with 3rd party suppliers?
    Yes, we’re always happy to work with 3rd party suppliers of screens, content, or projection servers.

    RENTING & BUYING

    你们球幕是便携式的吗？
    是的，我们有很大一部分360度球幕影片是专门为短期安装和使用设计而成的。我们设计的系统极其耐用，连接稳定，可承担高负荷，并且一键即可安装。无需螺栓或螺丝，省去了您因为丢失小配角而造成的麻烦。另外，我们完成所有5步骤的融合（几何、混和、亮度、伽马和黑色）都一键在15分钟内全自动完成，之后整个穹顶表面就是一整块无与伦比的高清画面。当投影画面被破坏之后，也只需一键轻松重新融合。
    互动世界（Fulldome.pro）承接固定球幕项目吗？
    是的，我们承接整体固定球幕项目，以及老式球幕的改造升级项目。你可以点击www.fulldome.pro/cases 查看我们承建过的固定球幕项目。其中，您可以看到诸如马来西亚Langkawi天文馆，斯洛文尼亚的卢布尔雅那天文馆，与泰国的国家天文研究所等项目的介绍。
    便携式球幕可以改建成固定式球幕吗？
    可以。大多数的便携式球幕都可以改造成固定球幕。但是需要满足对场地等条件的要求。如果您的球幕搭建在室外，那么考虑的天气原因，就需要搭建一个保护外罩，另外还可能考虑改造的地方有，改变座位，改名地面温度控制，改变桁架等。
    一个球幕能容纳多少人？站席和坐席各是多少？
    这里需要考虑很多因素。球幕有很多不同尺寸的选择，需要考虑每个球幕需要坐席还是站席，如果是坐席要安装哪种座位而决定的。球幕直径最小可做1.5米，最大35米或者更大。最小1.5米直径的球幕是一个360度的私人球幕影院，可容纳4人。大尺寸的球幕用作聚会和活动，甚至可容纳1000名观众。
    一个球幕每小时的接待量是多少？
    球幕每小时接待量由球幕的尺寸和播放影片的时长决定，例如，常用的360度球幕影片时长是5-10分钟，一部天文馆或360球幕影院的影片时长是20-25分钟。互动世界（Fulldome.pro）的球幕专员将根据您的场地和播放影片需要制定出一份最大接待量的方案。

    FIXED & TEMPORARY DOMES

    Are your domes portable?
    Yes, our domes are incredibly lightweight and portable, easily fitting into a small bag that can be carried as hand luggage or checked in on a plane, depending on the dome size.
    Does Fulldome.pro supply temporary domes?
    Yes, we supply temporary pop-up domes of any shape or size. Our simple yet durable connector system and revolutionary 15-minute automatic calibration system mean that our domes can be assembled and disassembled in just a matter of hours.
    Does Fulldome.pro supply fixed domes?
    Yes, we supply fixed domes for permanent installations, as well as retrofitting them to existing spaces, giving new life to older dome theaters.
    Can a temporary dome be converted to a fixed dome?
    Yes, in most cases temporary domes can be converted into fixed domes. Generally, adjustments need to be made to the outer shell to ensure that it can withstand various long-term weather conditions, as well as to the seating, flooring, climate control, and truss.

    DOME CAPACITY

    球幕安全吗？
    我们球幕中使用的所有材料都是符合国际防火准则的。互动世界（Fulldome.pro）获得了欧盟防火证书，适合安装在所有公共及私人场地。如果您的球幕要搭建在室外，按照需求我们还可以提供锚固或镇流器等配件。
    你们获得了相关证书吗？
    是的。我们使用欧洲领先供应商制造的防火和防水纤维材料，有安全证书保证，可以在全球范围内安全搭建。同时我们所使用材料都具有相应的质检证书。另外，互动世界（Fulldome.pro）拥有欧盟建筑局颁发的证书。所有的证书和防火测试材料都可以提供给客户。
    质保条款是什么？
    我们为所有互动世界（Fulldome.pro）球幕软件及投影系统提供1年的质保服务。但我们也有额外的3年设备服务和损坏零件置换条款供您选择。通常，投影仪，音响系统和UPS是在项目所在国家的当地购买的，所以这些设备的质保由相应厂商提供。
    How big is your largest dome?
    The largest dome we can make is 90m (295 feet) in diameter with a capacity of approximately 5000.

    SERVERS & SOFTWARE

    球幕怎样带来利润？
    360球幕影院区别于传统媒体，用全沉浸式的新技术来夺人眼球。一个360度球幕影院非常吸引新老观众的注意。在您原有的项目上加上球幕影院可以很大程度上增加人流量。当然，仅用360球幕影院同样可以做一个非常棒的项目，只有想不到没有做不到。
    What is Fulldome Live?
    Fulldome Live is our video-capturing technology that enables the previewing of fulldome content without slicing, encoding, or rendering. This allows for streaming of up to 4k resolution in real-time, directly from your computer.

    CONTENT

    表面融合和投影系统是怎样的？
    我们向您介绍全自动快速融合系统，不但全自动，同时也非常精确。仅需15分钟就可以完成所有5个步骤（几何、混和、亮度、伽马和黑色）的融合，然后整个球幕表面就形成一个无以伦比的完整画面，在更换或调整单个或几个投影仪之后，也仅需一键就可以快速完成融合。
    Do you also create custom-made content?
    Yes, Fulldome.pro has its own in-house design studio, 360ART, that specialises in creating custom 360 content for domes of any size.
    How do I access license-free dome content?
    Here at Fulldome.pro we’ve collated all the best free projection dome content that’s ever been made. We supply this to all our customers in the form of our FREE Content Starter Package.
    What content is included in the Free Starter Package?
    There are 46 free shows included in the Free Starter Package
    For how long are shows in the Starter Package free?
    All shows have different free usage periods. Some may allow 20 free screenings, while others offer unlimited free screenings for up to a period of five years.
    How do I buy new Fulldome.pro content?
    Contact our project managers to purchase new Fulldome.pro content.
    What types of content do you offer?
    We offer a range of shows that include, visual shows, rides, astronomy, etc. Visit the Fulldome Shows page to view our full library.
    Can I screen my own content in the dome? Are there specs I should follow?
    Yes, you supply your own content in the dome or provide it through a 3rd party. However, it must be supplied in a dome master file format and be suitable for fisheye projection. Content resolution should also be suitable for the projection server used.
    Can I only pay for content that I use?
    Yes, it’s possible to only pay for the content you use.
    How much does it cost to convert flat videos into dome content?
    The cost of converting flat videos into dome content depends on the complexity, duration, and special requirements of the video. The price starts from $10,000 per minute.

    EXTRA DOME EQUIPMENT

    负压真空穹顶的工作原理是什么？
    我们负压真空穹顶包含3层：一层是铝管框架，一层内屏及一层外屏。连接一个不间断的抽气机将内屏和外屏间的空气抽走。这样就形成了一个真空负压环境的穹顶形状的屏幕。特种高性能织物密度很高，所以创造出一个绝佳的投影屏幕。我们使用特有的缝纫技术将不同区块拼接在一起，成品在投影时完全看不到拼接的痕迹。同时不间断的自动抽气机持续抽气时，内屏幕就会完美贴合球幕框架持续保持穹顶形状，关掉抽风机就时，整个穹顶还是由铝架支撑保持穹顶的基本形状。
    Can I customise the outer cover of a dome?

    Yes, here are the key ways in which the outer cover of a dome can be customised:

    • Decorative layer of any shape or color
    • Application of logos and branding
    • Decorative cover with full-colour printing
    • Animated company logos played in fulldome format at the start and end of each show
    What are the seating options?
    1. Cinema seats: Offering great comfort and a slight recline for optimum visibility. Padded armrests that include cup holders to reduce spillage and mess.
    2. Motion effect seats: Multi-sensory seats that tilt, roll, pitch, vibrate, and even tickle, sometimes in combination; turning a show into a ride. Seats are comfortable and include a safety belt. For added realism, effects including wind, smoke, bubbles, and mist can be added.
    3. Bean bags: Affordable, lightweight, and amazingly comfortable, bean bags create a relaxed atmosphere and are ideal for dome festivals, dome parties, and 360 dome cinema.
    What are the door options?
    Curtains made of blackout fabric and or lockable door.
    Do you offer thermal and sound insulation?
    Yes, our team can install thermal insulation as well as climate control, flooring, and a special doorway, to keep the warmth in and the cold out.
    Is it possible to project on the outside of the dome?
    Yes, it’s possible to include external projection on the dome cover at night.
    Can you install ventilation and heating and cooling systems in the dome?
    Yes, we can install an air conditioning unit or heating system at an additional cost. You can also opt to install your own heating and cooling system.

    ELECTRICITY REQUIREMENTS

    你们为什么有4种类型的主机服务器？
    我们研发的革新性图像处理引擎实现了一台主机连接64台投影仪，并且呈现8K画质！主机的选择有：纳米机-可连接16台全高清投影仪，清晰度最高可达4K.，不支持球幕实时播放功能；迷你机-可连接16台全高清投影仪，清晰度最高可达4K，支持球幕实时播放功能。标准机-可连接64台全高清投影仪，最高可达8K清晰度，支持球幕实时播放功能；专业机-可连接64台全高清投影仪，最高可达8K清晰度，支持球幕实时播放功能，配套主机架。

    WEATHER

    音响系统的选择有哪些？
    任何影院的音响系统都是至关重要的，在球幕影院中更显重要。对于球幕影院的选择从5.1数字立体环绕系统到10.1数字立体环绕系统都有，我们为客户定制360度的沉浸式数字声音系统。
    Can a dome be used in the rain?
    Yes, a projection dome can be used in the rain. The standard cover is water-resistant but not designed for use in heavy rain. If rain is expected we recommend using an additional lightweight cover to protect the dome. If heavy rain is expected a waterproof PVC cover should be used instead of the regular cover. We frequently get caught out with unexpected wet weather during dome rentals and can continue to operate without any problems.
    Can a dome be used in a thunderstorm?
    We recommend erring on the side of caution and not operating a dome during a thunderstorm. With extensive electrical equipment in use, if lightning were to strike near the dome, there could be a power surge that would endanger people and damage the equipment.
    Can domes be used in high winds?
    Regulations regarding temporary structures and how they should be secured vary from place to place. They may be set at a state/provincial level or even at a local level. Our domes are manufactured to withstand high winds, but event organizers must seek approvals from the relevant authorities for how the dome should be secured (e.g., length and number of augers, total weight of ballast).
    Can domes be used in snow storms?
    Our portable domes are not rated for snow loads. If used in snowy conditions, snow should not be allowed to build up on the top or against the sides of the dome.
    Can water get into the perimeter of the dome?
    No, water shouldn’t get into the perimeter of the dome because it has a skirt designed to prevent light leaking. This skirt keeps water from running off the dome from passing directly under the perimeter. However, if heavy rain and water pooling on the ground do occur, some water may pass under the perimeter and enter the dome. If rain is expected sandbags can be placed on the skirt to reduce the likelihood of water entering the dome.
    Can outdoor domes withstand all weather conditions?
    Yes, our domes are designed to withstand all weather conditions, thanks to our expertly engineered wind and snow load calculations. Whether installed in the Sahara or Siberia, our domes will keep audiences comfortable and protected year-round. Outdoor dome installations include a waterproof PVC cover and an optional heating and cooling system.

    SAFETY & CERTIFICATIONS

    搭建一个球幕需要多久？
    通常项目实施工期是60-90天。但是，如果您项目工期很紧张的话，我们会配合赶工，这会产生额外的费用。
    Do you provide installation requirements for anchoring for outdoor domes?
    Yes, if the installation is outdoors, we provide you with the installation requirements such as anchoring and ballast for the dome.
    Are the materials you use certified?
    At Fulldome.pro, safety is our top priority. We exclusively rely on reputable European suppliers for fire and water-resistant fabrics, and all materials used have been certified for quality and compliance. Our metal also meets certification standards. Furthermore, our company holds certification from the EU architect bureau. All certificates and fire tests are available for our customers on request.
    Do your products come with a warranty?
    Yes, we provide a 1-year warranty for all Fulldome.pro servers and projection domes. Customers can also opt for an additional agreement for equipment service and broken parts replacement for 3 years. Generally, projectors, sound systems, and UPS are bought locally, in the country of installation, so the client should be covered with a seller's warranty.

    RETURN ON INVESTMENT

    球幕安装规范是什么？
    当您购买或租用360球幕影院时，我们都将免费为您安装，但是客户需要支付由此产生的设备运输，技术人员住宿及交通费用。安装人员数量由球幕的大小决定。
    How long does it take for a dome to pay for itself?
    It usually takes between 7 and 10 months for a fully operating dome to pay for itself. The variables used to calculate ROI vary according to local market conditions. By using the following equation you can calculate average profits for your particular market:
    • Take the purchase price of the dome
    • Subtract your chosen number of seats, price per ticket, average load (attendance), number of shows per day, staff expenses, real estate rental, and electricity
    • And Voila! You arrive at your daily profit.

    The average daily profit for 8m to 10m domes ranges between $300 and $750 per day. Based on a six-day operating schedule, the dome will be fully paid for within the first ten months of operation.

    DELIVERY

    付款条款是什么？
    一般情况下，预定球幕时需要支付50%的定金，设备运输时需要支付另外的40%，然后，在所有设备安装交付后支付10%的尾款。根据您的需要，我们可以针对每一个项目商量制定相应的付款条款。

    INSTALLATION

    我可以租用一个球幕吗？
    可以，租用球幕时，我们会为您的主机上免费安装上一个20部沉浸式影片包，一个备用主机，免费搭建球幕和安装设备。租金按照球幕大小，投影系统结构，租期的不同而不同。租期超过15天时，购买就更划算。
    Can we install the dome ourselves?
    Of course! We are happy for customers to install your own domes, once they’ve completed their free installation training with us. A detailed installation manual is also supplied alongside training.
    How long does it take to install a dome?
    The duration of assembly depends on the size of the dome - the larger a dome the longer it takes. For example, a small dome of 1.5m - 7m can be installed by two people in just two or three hours. A larger dome of 10m+ requires more time, more people, and special equipment.
    Do you provide training to install your domes?
    Yes, we do provide training for the installation of our domes

    PAYMENT

    What are your payment terms?

    Standard payment terms for rental:
    75% - upon signing a contract
    25% - within 7 calendar days before installation

    Standard payment terms for purchase:
    50% - upon signing a contract
    40% - upon shipment and before installation
    10% - within 3 business days after installation
    Do you offer financing services?
    For planetariums, science centers, and educational institutions we offer special leasing terms.

    Purchase a 360 planetarium dome set with a 50% down payment and choose a flexible, 0% interest payment schedule for the balance.
    What payment methods do you accept?
    We accept payment via bank transfer and PayPal


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